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  1. The San Francisco Dungeon | A JOURNEY OF THRILLS & FUN
  2. Booking Help
  3. Tickets & Confirmations

Articles in this section

  • How does the Print@Home and Mobile Ticket work?
  • What identification is accepted when collecting tickets?
  • If I have purchased tickets for someone else, how do they collect their tickets?
  • Do I need to print off my email confirmation?
  • What are the Terms and Conditions of booking?
  • What do I need to collect my tickets and where do I go?
  • I have lost my booking confirmation number?
  • I have not received my print at home tickets?
  • Do you offer e-ticket / print at home option?
  • I have not received my ticket email confirmation, what should I do?

Do you offer e-ticket / print at home option?

If you have received your e-mail confirmation confirming your booking but not your print at home tickets, please don't worry. The Madame Tussauds New York team can issue your tickets onsite, when presenting the booking reference number, the payment card and photographic ID.

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